Insurance and Appointment Cancellation
insurance
Reedom Counseling Services accepts, Aetna, Anthem Blue Cross California, Blue Shield of California, Carelon Behavioral Health, Cigna, Inland Empire Health Plan (IEHP), Magellan, Optum, Oxford, Quest Behavioral Health, and United Healthcare insurances for residents in California. Those who have IEHP through Covered California for mental health services are not accepted through Reedom Counseling Services.
Aetna, Carelon Behavioral Health, Cigna, Optum, Oxford, Quest Behavioral Health, and United Healthcare are accepted for Texas residents.
Insurances are managed through Alma and Headway which does not accept secondary insurance.
A superbill can be provided to take to your insurance company for reimbursement. Prior to accepting services, contact your insurance company regarding reimbursement amount and number of sessions allowed. Please note, insurance companies require disclosure of your diagnosis and has limitations on the number of sessions.
Reedom Counseling Services works with Open Path for low-cost therapy. Limited spaces are available for Open Path clients. Reedom Counseling Services is also affiliated with Spring Health and Lyra Health.
Appointment cancellation
If you are unable to maintain scheduled appointment, a 24-hour notice is required. Failure to cancel 24 hours ahead of time will result in a full charge fee for the appointment. If you are requesting a superbill for the cancellation, please note insurance companies will not reimburse for missed appointments.
The client must arrive on time for session. There will be a 15-minute grace period, otherwise the session will be canceled and billed for a missed appointment at the full rate.